Chapter 11

Risk Management: Navigating the Path to Success

Comprehensive risk assessment covering technical, market, operational, and financial risks with mitigation strategies and contingency planning.

10 min read

Understanding Risk in Core Banking

Building a core banking platform involves significant technical complexity, regulatory requirements, and market dynamics. Proactive risk management is essential—not to avoid all risks, but to identify, assess, and mitigate the risks that could derail the venture.

Risk Management Framework

We assess risks across four dimensions: Technical (can we build it?), Market (will customers buy it?), Operational (can we deliver it?), and Financial (can we fund it?). Each risk is evaluated for Probability (High/Medium/Low), Impact (High/Medium/Low), and Mitigation Strategy.

Technical Risks

RiskProbabilityImpactMitigation Strategy
Ledger does not scale to 1M+ TPSMediumHighEarly prototyping (Month 2-3), load testing, proven event sourcing patterns
Security vulnerability or breachLowCriticalExternal security audits, bug bounty program, SOC 2 certification
Regulatory compliance gaps discoveredMediumHighEngage compliance counsel early, regulatory sandbox testing
Multi-tenancy data isolation failureLowCriticalPostgreSQL RLS, penetration testing, isolation validation tests
AI/ML model performance below targetsMediumMediumStart with proven models, A/B testing, gradual rollout

Technical Risk Mitigations

  • Prototype Early: Build ledger proof-of-concept in months 2-3 to validate scalability assumptions
  • External Audits: Engage third-party security firm for penetration testing before first customer
  • Regulatory Expertise: Hire or contract compliance expert familiar with target jurisdictions
  • Proven Patterns: Use established event sourcing frameworks rather than building from scratch
Critical Technical Risk

Security breach or data isolation failure would be catastrophic for a banking platform. Invest heavily in security from day one—this is not an area to cut corners. Budget EUR 50K-100K annually for external security assessments.

Market Risks

RiskProbabilityImpactMitigation Strategy
Thought Machine/Mambu drops prices aggressivelyHighHighFocus on differentiation (AI, speed), not price alone
Slower customer adoption than projectedMediumHighConservative revenue projections, longer runway
Regulatory changes invalidate compliance approachLowMediumMonthly regulatory monitoring, modular compliance engine
Market consolidation reduces opportunityMediumMediumBuild acquisition-attractive company, multiple exit paths
New well-funded competitor enters marketMediumMediumFirst-mover advantage in AI, customer lock-in through integrations

Market Risk Mitigations

  • Differentiation Focus: Compete on unique capabilities (AI, speed, DX), not just price—price wars favor incumbents
  • Customer Lock-In: Deep integrations and excellent service create switching costs
  • Reference Customers: Prioritize quality over quantity—5 referenceable customers beats 10 struggling ones
  • Regulatory Agility: Build compliance as modular, updateable rules rather than hard-coded logic

Operational Risks

RiskProbabilityImpactMitigation Strategy
Key person departure (founder, lead architect)MediumHighKnowledge documentation, equity incentives, succession planning
Unable to hire qualified engineersMediumHighRemote-first culture, India development center, competitive compensation
Customer implementation failuresMediumHighStandardized methodology, dedicated CSM, implementation playbooks
AWS vendor lock-in limits flexibilityLowMediumInfrastructure as Code, container-based deployment, abstraction layers
Support scaling issues as customer base growsMediumMediumSelf-service tools, knowledge base, tiered support model

Financial Risks

RiskProbabilityImpactMitigation Strategy
Funding round fails or is delayedMediumCritical18-month runway minimum, milestone-based spending
Costs higher than projectedMediumMedium20% contingency buffer, India cost model, vendor negotiations
Customer churn higher than expectedMediumHighExcellent onboarding, proactive CSM, early warning systems
Revenue takes longer to materializeHighHighConservative projections, focus on signed contracts vs. pipeline
Economic downturn reduces fintech investmentMediumMediumDiversified customer base, focus on profitability path

Financial Risk Mitigations

  • Runway Management: Maintain minimum 18 months runway; start fundraising at 9 months remaining
  • Conservative Projections: Plan for 50% of projected revenue; celebrate when you exceed
  • Milestone-Based Spending: Tie hiring and infrastructure investment to achieved milestones, not projections
  • Multiple Funding Sources: Explore VC, strategic investors (banks, SIs), and revenue-based financing
Risk Monitoring

Establish a monthly risk review process. Track leading indicators (pipeline velocity, hiring success, technical milestones) rather than waiting for lagging indicators (revenue misses, customer churn). Early warning enables course correction.

Contingency Planning

Scenario Planning

ScenarioTriggerResponse
Funding Delayed 6+ MonthsSeries A not closed by Month 18Reduce burn 40%, focus on break-even with current customers
Major Competitor Price WarThought Machine drops prices 50%Double down on AI differentiation, focus on segments they ignore
Key Technical Hire LeavesLead architect or CTO departureActivate succession plan, retain with counter-offer or transition support
First Enterprise Deal Falls ThroughFlagship customer churns in year 1Intensive win-back effort, accelerate pipeline to replace ARR

Early Warning Indicators

Track these leading indicators to catch problems early:

AreaLeading IndicatorWarning Threshold
SalesPipeline coverage ratioBelow 3x of target
ProductSprint velocity trendDeclining 2+ sprints
CustomerSupport ticket volumeIncreasing 20%+ month-over-month
TechnicalP1 incident frequencyMore than 1 per month
FinancialBurn rate vs. planOver 110% of budget
TeamAttrition rateOver 15% annually

Board Reporting on Risk

What to report to your board monthly:

  • Top 3 Risks: Current highest-priority risks with mitigation status
  • Risk Trend: Is overall risk increasing or decreasing?
  • Near Misses: Incidents that almost happened - learning opportunities
  • Mitigation Progress: Status of key mitigation actions
  • Emerging Risks: New risks identified this period
Key Takeaways
1

Identify risks early, mitigate proactively. The goal is not to avoid all risk—it is to identify, assess, and mitigate the risks that could be fatal to the venture.

2

Security and compliance are non-negotiable. In banking, a security breach or compliance failure can be company-ending. Invest heavily in these areas from day one.

3

Financial discipline enables survival. Maintain 18+ months runway, plan for conservative revenue scenarios, and tie spending to achieved milestones rather than projections.

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